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Hpe Foundation Care - 4 Year - Warranty - 24 X 7 X 4 Hour - On-Site - Maintenance - Labor - Physical, Electronic Service - Taa Compliance

4.2 stars, based on 20 reviews

USD 2774.95
In stock

Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure

Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage

Features Choice of Foundation Care service-level optionsEscalation managementHPE electronic remote support solutionBasic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware productsAccess to electronic support information and services /p

For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software

For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue

For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches

For third-party products, access is subject to availability of information from the original manufacturer

HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license

Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products

In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information

Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer